What is the average delivery time?
For shipping within Mexico, you should receive your order between 1-4 working days. For shipping outside Mexico, you should receive your order within 4-6 working days.
Which destinations does La Pausa ship to?
We currently ship to Mexico. For others countries, please e-mail us for more easy details: firstname.lastname@example.org
How can I track my order?
Once your order has been dispatched, you will receive an e-mail confirmation with all the necessary details. You can check your shipment status on the courier website by inserting your tracking number anytime.
I am unsure which size to order. Do you have a size guide?
Yes, we do! We have created a personalized La Pausa size guide to help you find your perfect match. You can find it in the product page, in the size guide area or feel free to contact us, we will be happy to assist you.
How do I return or exchange an item?
We do not offer refunds if you have chosen an inadequate item: wrong size, color or style. However, you may return any unworn item(s) within 5 days since the shipping day and exchange it. Read our Return Policy for more information.